Hotel IT Support & Hospitality Consultancy

How we help

Hospitality IT Consultant Cornwall

Hospitality and leisure businesses rely on many connected systems. LocalNetworks helps leadership teams understand risk, simplify suppliers and improve the technology that supports guests, members, staff and daily operations, including access control, membership journeys and locker-room technology where it matters.

• PMS, booking, EPOS and payment technology reviews
• RFID membership access, Paxton Net2 workflows and leisure gate integration
• Guest Wi-Fi, Omada cloud management, network and connectivity planning
• Microsoft 365, email and collaboration improvements
• Cyber security, backup and resilience reviews

Practical support

Start with the impact on guests and staff

A reception team unable to access bookings, a payment terminal losing its connection or guests repeatedly asking about Wi-Fi are operational problems as well as technical ones. LocalNetworks helps hotels establish which systems are affected, what they depend on and which supplier needs to act.

A review can cover the underlying network, Microsoft 365, access arrangements, backups and the connections between property management, EPOS and other services. The purpose is to agree priorities that protect everyday service, with clear responsibilities for follow-up work.

Practical support

Plan changes around the running hotel

New software, replacement Wi-Fi or a cloud migration can affect reception, food and beverage, reservations and administration at different times. Work should account for occupancy, events, staff availability and any supplier support needed during the change.

• Identify affected systems and the people who need to be involved.
• Agree a suitable change window and a way to restore service if a change fails.
• Check guest and business connectivity separately.
• Record configuration, ownership and escalation contacts for the team taking over.

The desired outcome is a manageable setup and a clear plan for improvement, rather than a list of replacement products without operational context.

Practical support

One view across several suppliers

Hotels often have separate providers for bookings, payments, broadband, telephony and IT. LocalNetworks can help clarify the boundaries between those services and coordinate investigation when a fault crosses them. Application-specific changes remain subject to the relevant supplier’s access and support arrangements.

For regular oversight of budgets, contracts and projects, see fractional Head of IT support. For a focused infrastructure problem, explore Wi-Fi and network consultancy.

Before you enquire

Questions and answers

Can you work with our PMS or EPOS supplier?

Yes. A review can identify the network and infrastructure dependencies and coordinate work with your application supplier. Access, responsibilities and the scope of any application changes are agreed before work starts.

Will we need to replace all our existing equipment?

A review starts with the condition and suitability of what you have. Configuration, documentation or supplier coordination may be more useful than replacement; any equipment proposal should explain the problem it addresses.

Can a review include guest Wi-Fi and Microsoft 365?

Yes. These can be included in an agreed review, with guest connectivity, staff access, email, devices and recovery arrangements considered together.

Can work be arranged around guests and events?

Site visits and change windows are agreed around operational needs and availability. Include any busy periods or fixed deadlines when you enquire so these can be considered when scoping the work.

Get in touch

Discuss your next step

Use the contact form to describe the main issue, the systems involved and any important dates. The scope and delivery arrangements can then be agreed.